Sorry, we were unable to create that user account. I forgot to reply to say that I figured it out just in case anyone read this who is having the same issue. Does sound come out? Please try again in a few minutes. ... i went to the back of my pc and switched the plugins and now the rear right/left speakers work, but no sound out of … This is somewhat expected as the music is in stereo, which really only has a front left (FL) and front right (FR) audio channels. I'm not sure that I'm following your information....first, you're talking about surround sound, which implies a 5.1 system of some kind, but I'm not seeing anything about a sound bar in your post. When I go to into the lg settings and turn HDMI Audio off every speaker works for tv and movies. It definitely sounds like the issue is with the configuration of your receiver, not to do with Sonos. that run through a home theater receiver. But I had so many standalone Sonos speakers from my old house that I forced it on them. Go to the Playback tab, select your 5.1 surround speakers and click on Properties. We just bought a new TV and stereo system--the whole works. Learn more about our cookies. This topic has been closed for further comments. I have Sonos speakers in most rooms of my house, but my family room and kitchen both have built-in speakers in the ceiling that are powered by a Sonos Amp and Preamp (?) Then, Scroll down to the menu below and check the box next to Speaker Fill. This is accomplished by setting your receiver to the proper sound mode for surround sound. Your further explanation clears things up a lot. Best answer by User584043 1 August 2019, 21:14. Here's the situation. Here are some steps to troubleshoot this problem: 1. I just happen to type relatively quickly . Thanks so much for the detailed reply and for even digging up the receiver's manual. 2. Here's the situation. The illustration above provides you with the ideal set-up and sound mode setting for a 2-speaker set-up or for all speakers (5.1 set-up). Learn more about our cookies. Connect the surround speakers to the front channel of your system using the cables that are currently on the front channel. However, many receiver will have a configuration where you can have the SR and SL speakers play the stereo channels for stereo music sources as well. If you've determined the media you're working with is surround sound compatible, the first thing to make sure of is that your receiver is set to properly deliver the audio it's receiving to all the audio channels of your surround sound system. Right now, the TV, subwoofer, receiver, and front two speakers work nicely. We need basic cookies to make this site work, therefore these are the minimum you can select. So I'd review the manual and try out a few settings to see what works. @melvimbe was correct that my manual did not list a 4.1 setup. There's a plethora of great people who frequent this forum who can answer questions. It's really a matter of looking at your owner's manually and seeing how that needs to be configured. Sorry, our virus scanner detected that this file isn't safe to download. So your family room speakers are powered by the Yamaha receiver, which is getting audio from the Sonos Connect, correct? However, digging in my manual a little more, I found how to turn off the center speaker. Découvrez comment nous utilisons vos informations dans notre Politique relative à la vie privée et notre Politique relative aux cookies. When we set up the sound system with the pinging and the little microphone, the speakers all pinged and made noise. So I turned on 5.1 sound and then in the speaker settings, selected "none" for the center speaker. Sorry that didn't work for you. Then the speakers are fine. Thanks for the reply. We use 3 different kinds of cookies. Hit Apply to save your configuration. Increase the volume level of the speakers. Also, I realize that I should probably just make the A/V people come back and fix this, but I don't have much confidence in them. We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. @melvimbe was correct that my manual did not list a 4.1 setup. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Perform a Test Tone operation to verify that all speakers are working. By subscribing here, you agree to receive emails and promotional offers from Sonos. They were great with wiring the house, setting up all the TVs, etc., but they didn't seem to be as knowledgeable about Sonos. You can always change your cookie preferences in your profile settings. We just bought a new TV and stereo system--the whole works. But the back two speakers and center speaker give off no sound. Connect the surround speakers to the front channel of your system using the cables that are currently on the front channel.